Team Caraline


Claire Jackson

Claire set up Caraline on the back of two things. Firstly, at a young age having had several admissions to hospital for an eating disorder with no specialised help. Secondly, her turning point was a psychiatric nurse who had a special interest in eating disorders. The nurse, Lorna, set up a support group for patients in the Faringdon Wing, at the Luton & Dunstable Hospital. This was Claire’s first experience of the power of ‘the talking cure’.

After the death of her friend Caraline she set up a support service for people with eating disorders, and named in it memory of her friend. Since then Claire has been an ardent supporter of her clients as well as achieving many things - to name a few; she became a qualified counsellor, was awarded Young Volunteer of the year for her work by Princess Michael of Kent, and has taught people about eating disorders in London, Denmark and Gibraltar. She has also written a book called My Body My Enemy that has been published and read across the world.

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Carly Francis

Carly is a Cognitive Behavioural Therapist and has worked with Caraline for the last nine years, and is currently enjoying delivering CBT to clients experiencing Anorexia, Nervosa, Bulimia Nervosa, Binge Eating Disorder and other psychological issues with food. Carly’s focus is on helping others achieve their goals in pursuit of psychological wellbeing. Carly enjoys helping others regain focus and balance.


Elaine Jackson

Elaine is very proud to have been part of the Caraline team since August 2009. She is a great believer in everything happens for a reason and following redundancy she feels she now has one of the best jobs in the world, working for a wonderful charity and it’s amazing staff, Trustees, and volunteers, and helping to provide its clients with the best service possible. 


Imelda Flanagan

Imelda has worked for Caraline, since qualifying as a counsellor over twenty years ago. Her role involves one to one therapy with clients. She also facilitates the client and carers support groups, and the eating behaviour groups. Her skills as a cancer specialist nurse, have also equipped her in dealing with potentially distressing situations.


Carrie Roberts

Carrie has a long association with Caraline and is delighted to be helping to launch the Young Peoples Project which is a new venture for Caraline. Carrie enjoys supporting others and helping them to realise their full potential.

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Leon Ettienne

Having decided to combine his interests in education and psychology, Leon subsequently studied for and completed a Master’s of Science Degree in Cognitive Behavioural Therapy at Buckinghamshire New University.   

As part of his role at Caraline, Leon provides both 1-1 and group therapy for clients experiencing a range of concerns such as Binge Eating, Anorexia Nervosa and Bulima Nervosa. Leon’s solution focused approach assist’s clients to achieve long term positive sustainable changes.